24/7 Customer Support in Dedicated Hosting
If you get a dedicated server from our company, you're able to get in touch with us at any time using a number of channels and the maximum time that you will need to wait for an answer is approximately one hour, so you can forget all about waiting a whole day. Our customer and tech support service is available 24/7 regardless of whether it is a holiday or a weekend and we can assist you with anything relevant to the apps that are pre-installed on your server. To get in touch with us about a technical matter, you can open a support ticket via the Help section of your billing Control Panel or you can send us an e-mail. If you have any common questions or you'd like to learn more about our hosting solutions before you order, you may also use our live chat or you could call one of the local phone numbers that we have in different countries around the globe. In the event that you'd like to have help with third-party software that you are unable to set up or operate properly, you're able to add the Managed Services upgrade to your package and our sysadmins will assist you.