Installation and Troubleshooting
Read more about the services provided by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
Apart from having more resources, a good reason why you may get your own web server and use it instead of a shared Internet hosting plan is the fact you can install and run a wide selection of software. With a shared account, you can use apps, that do not need root access and aren't set up server-side, so if you need particular software for your sites, you cannot do the installation on a shared hosting server. This is not so with a hosting server of your own in which you'll be able to install anything you want. The downside is that you may not have much experience and taking care of your own machine is more complex that managing a shared web hosting account where the provider takes care of most things. This is why we offer an extra service for our hosting server plans called Installation & Troubleshooting and you may make use of it any time you experience any problems with the management of your hosting server.
Installation and Troubleshooting in Dedicated Hosting
When you need our upgrade for any reason, you could add it to your dedicated server with a couple of clicks from your billing CP or if you will need some custom work on the machine the moment it's set up, you can get the upgrade during the signup procedure and let us know what exactly you need to be done, so everything will be ready once your web server is up and running. Sixty minutes of custom work are included to your account every time you get the upgrade, so you can use this service as many times as you need. If some task requires less time to be completed, you will not lose the remaining minutes and they'll be available for future tasks. Our upgrade will enable you to focus on developing and promoting your sites without spending time on maintaining the dedicated web server or the software set up on it. You could employ it if you also use our Managed Services upgrade, but the 30 min it includes are not enough to carry out all tasks which you require.