Integrated Ticketing System in Cloud Website Hosting
In stark contrast with what you may find with a lot of other hosting companies, the trouble ticket system that we are using with our Linux cloud website hosting is part of the Hepsia hosting Control Panel, which is included with all accounts. You won’t need to memorize several sign-on credentials, since you’ll be able to manage both your tickets and the web hosting account itself in one place. So, if you’ve got a question or confront an obstacle, you can touch base with our technical support team straight away. Our system comes with an intelligent search mechanism. This means that even if you’ve submitted loads of tickets through the years, you will be able to track down the one that you need without effort. You can also see knowledge base instructions for handling commonly met predicaments.
Integrated Ticketing System in Semi-dedicated Hosting
The trouble ticket system that we use is integrated into the Hepsia Control Panel, which we’ve created for our Linux semi-dedicated hosting, so you will not need another platform to get in touch with our support team – you can do this on the spot in the event that you run into a problem. Sending a new ticket requires a few clicks of the mouse and finding an older one is equally simple. With our clever search box, you can quickly find any ticket that you’ve already sent. You can post a ticket at any moment since our client support team members are at your disposal 24x7 and answer in no more than sixty minutes, even though it rarely takes this much to receive a reply. With the Hepsia Control Panel, you’ll have everything in a single location and you can forget about the need to log in and out of 2 or more platforms to resolve a simple issue.