When your web hosting provider provides live chat support, you can speak to a representative live and learn useful information or get a problem resolved in a timely manner. The basic advantage of using chat compared to calling to consult with a live person is that you need only a computer with Internet access, therefore you won't pay any fees when you are in another state or country. In addition, it will be a lot easier to copy and paste details for instance domains, usernames or error messages i.e. details that are sometimes difficult to share with the other side over the phone. The live chat is also a much faster approach to contact your web hosting company's support team in comparison to using a ticketing system. What's more, in case some problem needs some more time to be resolved, you are able to do something else while you wait for guidance on the live chat, therefore you won't waste time - something that's impossible in case you're on the phone.

Live Chat Support in Cloud Website Hosting

As we acknowledge the fact that various situations are quickly resolved when you chat with a live person, we offer a live chat service for all of our potential and existing clients. The chat is accessible every single day and our customer care representatives will help you with a wide range of questions and troubles. If you aren't our customer yet, you are able to learn more about our cloud website hosting plans and the web hosting platform in general so as to make sure that your websites will operate efficiently on our servers. In case you already have an account and you have some questions or you have any kind of troubles with any of our services, you will be able to get in touch with us through our live chat and we will supply you with the required details or help you troubleshoot the problem. You'll have to open a support ticket for some troubles which require longer time or the assistance of a sysadmin, still for numerous common issues you will receive help on the spot.

Live Chat Support in Semi-dedicated Hosting

Thanks to the live chat support service that we offer with all of our Linux semi-dedicated hosting, you can find the the right answers for any questions you may have or get various troubles dealt with instantly. Our chat service is accessible every single day, so you're able to speak to a representative even on holidays and weekends. In case you're not sure which plan is better for your web sites or if our revolutionary cloud hosting platform matches some system requirements, you can join the live chat before you purchase anything. If you are a present customer, you're able to obtain more info about billing issues, account settings as well as a number of common technical issues you may have, for example in case you can't set up an e-mail account in a client on your computer. The live chat will save you a considerable amount of time regardless where you are or when you contact us.