Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user help staff is educated to very quickly take care of all Linux cloud website hosting customers’ problems and help demands. Through our ticket system, it will be possible to send your inquiry and a support team fellow member will likely return to you in only max 1 hour. In actual fact, practice has proved that the common answer time is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time needed. Our staff of employees will undoubtedly be online for you 24x7x365 to answer to all of your issues and to sort out any trouble you will have. You are able to open a technical support ticket from your Control Panel or drop a message any time. Additionally, on working days, you could call us or use the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need guide while working on your sites within the Control Panel, you’ll be able to always simply click the Help control key and find your query in the list of content articles that will show up. We have as well turned almost all articles into instructional videos. The listing of video tutorials will load if you select the Videos option located in each section.