Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • In the Control Panel you’ll find an in–depth Help section featuring a variety of how–to articles and regularly asked questions. They are contributed by our support team of competent techs. Just type in your question and our clever platform will show you the best possible answer.

  • Top quality support service
  • Tutorial Videos

  • If you would rather see how an action is executed or how an issue is resolved, instead of just reading about it, then examine our collection of instructional video tutorials. They cover lots of different topics and will help you quickly learn how to work with the Control Panel.

  • Intuitive help center
  • A One–Hour Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 technical support service with a 60–minute response time guarantee. A team of capable techs will be online for you to respond to all the inquiries that you could possibly have. During non–peak periods, an answer will be offered in even less than twenty minutes.