1 hour ticket response
We are specialized in providing a swift and accurate answer to each tech support ticket sent by a customer. Our knowledgeable customer care staff representatives will examine your situation and will think of the best option. We offer a 1–hour response time guarantee for all trouble tickets. As a matter of fact, the average ticket response time has proven to be 20 minutes.
A First–Class Help Desk Support Service
We have a team of web hosting support experts who are ready to reply to all your inquiries every time you require assistance. The majority of our support team members have several years of experience in the Linux cloud website hosting field, which suggests that you can always depend on rapid and exhaustive answers to your requests.
An Easy–to–Navigate Help Center
To help you get a quick hint on how to use a given feature, we have included a very intuitive Help section in our Control Panel. You can search through a rich collection of web hosting account administration articles and website administration articles, check out the F.A.Q. archive or watch our instructional video tutorials.
