1 hour ticket response
We are specialized in providing a swift and accurate answer to each tech support ticket sent by a customer. Our knowledgeable customer care staff representatives will examine your situation and will think of the best option. We offer a 1–hour response time guarantee for all trouble tickets. As a matter of fact, the average ticket response time has proven to be 20 minutes.
An Easy–to–Navigate Help Center
To help you get a quick hint on how to use a given feature, we have included a very intuitive Help section in our Control Panel. You can search through a rich collection of web hosting account administration articles and website administration articles, check out the F.A.Q. archive or watch our instructional video tutorials.