A 99.9% Server Uptime
Our cloud website hosting platform is based on a stable, topflight hardware configuration and a strongly modified Linux distro. That is why, no matter what your site is, or how many website visitors you’ve got, or even if there’s a DDoS attack, our physical servers will remain up and running and your sites will remain visible online.
All Linux cloud website hosting plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our guarantee remains unchanged.
A 99.9% Network Uptime
Apart from our cloud hosting system, we have also built our own internal network in each one of our datacenters. Everything is based on topflight hardware elements manufactured by Juniper. What’s more, on each and every router, we have configured a firewall with a complex set of rules in an effort to filter all suspicious requests.
Thus, in each of our data center facilities – in our datacenter in USA, in our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe and in our datacenter in Australia, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee applies to all web hosting plans in every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you are not content with our hosting services, or if you think that they are insufficient, or if you decide that you need to have a Linux VPS instead of a cloud hosting package – you will get a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to have total control of your domains even if you delete your hosting account with us.
24/7 Technical Support
If you have ever had to wait for hours for a response, you’re aware of how maddening this can be, especially when your web site is at stake. This is why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our tech support engineers will be at your disposal and they’ll reply to you within 60 minutes. And the best thing is that their average ticket response time is just twenty minutes!